What material are the planters from Caña Dulce Store made of?
Our planters are modular growing beds made of galvanized metal , specially designed for the tropical climate of Costa Rica .
Galvanized metal offers high resistance to rain, humidity, and sun, making them a durable option for vegetable gardens in patios, gardens, and terraces.
As with any outdoor product, the lifespan of the planter will depend on its use, care, and the location where it is installed.
Are the planters bottomless?
Yes. All our planters are bottomless (open at the bottom) .
This design allows:
• Improved water drainage, preventing excess moisture
• Prevention of root rot
• Entry of earthworms and beneficial microorganisms
• Root access to nutrients in the natural soil
Bottomless planters are ideal for creating a healthier and more productive garden.
What size planter is best if I'm a beginner?
If you are starting your own home garden , we recommend choosing a planter that is easy to handle and maintain.
To decide on the ideal size, consider the following:
• The available space in your garden, terrace or patio
• The number of plants or seeds you wish to sow
• The time you can dedicate to watering and care
In gardening, it's best to start with a manageable vegetable garden and then grow little by little.
Are the planters easy to assemble?
Yes. Our planters are designed for easy assembly , even for people with no prior experience.
Each order includes a step-by-step instruction manual .
The estimated assembly time for one person is 30 to 45 minutes , depending on the size of the model. Yes, our planters are designed for easy assembly , even for people with no prior experience.
Each order includes a step-by-step instruction manual .
The estimated assembly time for a single person is 30 to 45 minutes , depending on the size of the model.
I've never planted anything before, how do I start my own garden at home?
You don't need any prior experience. Caña Dulce Store's planters are designed so that anyone can start a garden at home .
We recommend:
• Choose a location with good sunlight and access to water
• Plant easy-to-grow plants such as herbs, lettuce, or leafy greens
• Follow the included assembly guide
• Check out our content on social media, where we share tips and real-world examples
If you have specific questions, you can write to us and we will advise you personally.
Do you ship planters to all of Costa Rica?
Yes. We ship planters throughout Costa Rica , both within and outside the GAM (Greater Metropolitan Area), via Correos de Costa Rica / national courier service .
• GAM Zone: (specify)
• Area outside the GAM: (specify)
How long does it take to ship a planter to Costa Rica?
We ship orders twice a week: Tuesdays and Thursdays .
Delivery time depends on your location:
• GAM Zone: X business days
• Areas outside the GAM: X business days
Once the order has been shipped, we will share the tracking number so you can track your package.
Do you offer planter installation?
In some specific cases, we offer installation service at an additional cost , mainly in areas close to our operation.
To schedule an installation or check availability, please contact us directly.
What payment methods do they accept at Caña Dulce Store?
We accept credit or debit card payments through the secure Tilopay platform, widely used in Costa Rica for online purchases.
Can I exchange or return a planter?
We accept exchanges or returns only in the following cases:
• Manufacturing defects
• Damage caused during transport
The report must be submitted within a maximum of 48 hours after receiving the order , by sending:
• Photos of the packaging
• Product photos
• Order number
This allows us to offer a quick and fair solution.
Do you have an affiliate or ambassador program?
Yes. We are developing an affiliate and ambassador program for gardening in Costa Rica .
If you are interested in sharing our vision of accessible gardens and conscious living, write to us at:
📧 infocanadulce@gmail.com
How can I contact Caña Dulce Store?
📞 Phone / WhatsApp:
📧 Email:
infocanadulce@gmail.com
🕘 Opening Hours:
Monday to Friday, from 9:00 am to 4:00 pm